Transparency begins with access to information.
Today, 10 August 2026, NWASCO participated in an Access to Information Engagement Meeting convened by the Human Rights Commission of Zambia (HRC-Z) at Sandy’s Creation Resort.
The engagement brought together stakeholders to deepen understanding of the Access to Information Act No. 24 of 2023, including the responsibilities of information holders, procedures for receiving and processing information requests and the broader role of access to information in strengthening transparency and accountability. The HRC has an oversight mandate on matters relating to access to information under the Act. 
As the regulator of water supply and sanitation services in Zambia, NWASCO recognises that access to accurate, timely and relevant information is fundamental to effective stakeholder engagement and public accountability. An informed public is better placed to understand the sector, engage with institutions and hold service providers and regulators accountable.
The meeting therefore provides an important platform for NWASCO to strengthen its understanding of the requirements of the Act and ensure that our approaches to information management and disclosure continue to support transparency, good governance and meaningful public participation.
For NWASCO, access to information is not only about responding to requests,it is about building trust, openness and confidence in the water supply and sanitation sector.
NWASCO was represented by Corporate Affairs Manager Mrs Mpunga Chipepo Simukwai.
NWASCO — Ensuring Better Services and Fair Value.